Disclaimer

Last Updated: August 27th, 2024

Welcome to Willow, operated by Sleep Inc. DBA Willow (“Willow,” "sleepwillow.com," “we,” “us,” or “our”). This disclaimer governs your use of our website located at www.sleepwillow.com (the “Site”), our mobile application(s) entitled “Willow” (the “App”), and the services offered through the Site and App (collectively, the “Services”).

 General Information

The information provided by Willow on our Site and App is for general informational purposes only. All information on the Site and App is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or App.

 No Professional Advice

The content on our Site and App is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or health issues. Never disregard professional medical advice or delay in seeking it because of something you have read on our Site or App. We are making recommendation based on user given inputs we are not giving medical advice, diagnosis or treatment.

 Product Information and Use

Our Services, including the Sleep Profile and personalized pillow selections, are intended to provide guidance based on the information you provide. However, the results and recommendations are not guaranteed to be accurate, and individual experiences may vary. The use of our products and reliance on any information provided in our Services is solely at your own risk.

Allergic Reactions and Health Conditions

Willow disclaims any liability for allergic reactions or health conditions resulting from the use of our products. It is your responsibility to review all materials and components of a product before use to prevent allergic or adverse health reactions. If you experience any adverse effects, discontinue use immediately and consult a healthcare provider.

 External Links Disclaimer

The Site and App may contain (or you may be sent through the Site or App) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site or App or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

 Testimonials

The Site and App may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.

 No Warranties

The Site and App and the content are provided on an as-is and as-available basis without any warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We make no warranty that (a) the Site and App will meet your requirements; (b) the Site and App will be available on an uninterrupted, timely, secure, or error-free basis; or (c) the results that may be obtained from the use of the Site, App, or any content offered on the Site and App, will be accurate or reliable.

 Limitation of Liability

In no event shall Willow or our founders, directors, officers, employees, agents, partners, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use the Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

 Contact Us

If you have any questions about this Disclaimer, you can contact us:

 Sleep Inc. DBA Willow

6650 Rivers Ave Ste 105 PMB 791240

North Charleston, South Carolina 29406-4829 US

Email: hello@sleepwillow.com

 Note: This Disclaimer is to clarify that Willow is not liable for any actions taken based on the information provided on our Site or App and to ensure users understand the nature of our services and products.

Last updated: August 27th, 2024